1307 W Grantham St., Goldsboro, NC 27530About Our FamilyAutomotive Body Shop Estimator Excellent Income & Benefits!Experience is RequiredWalk-in Applicants are Welcome!Deacon Jones Collision Center in Goldsboro is seeking to hire an experienced Automotive Body Shop Estimator to ensure the overall efficiency, profitability, and reputation of our auto body shop operations by providing timely, accurate, and customer-approved estimates for repair work. Customer service is a top priority; it's our job to turn a difficult situation around.Deacon Jones Collision Centers has three convenient locations in Smithfield, Goldsboro, and Clinton, NC. At Deacon Jones, customer satisfaction is our primary goal. We are an I-Car Gold Certified shop, as well as ProFirst Certified, and work on all makes and models.We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success.We offer:Competitive pay plan!Medical, Dental and Vision InsuranceEmployee purchase programPaid Vacation / Sick timeOpportunity for advancementResponsibilities - Body Shop Estimator:Greet customers and quickly assess their needs, understanding the difficulty of their situation.Work with customer and Body Shop Technicians to identify required repair work.Offer additional services and repairs to customers.Compute cost of replacement parts and labor to restore vehicle to condition specified by customer.Dispatch and maintain an organized workload.Enter itemized estimate on repair order and explain estimate to customer.Keep customer informed and updated throughout the repair process.Maintain Customer Satisfaction score at, or above designated standards.Meets dealership's standards for repair/order production.Requirements - Body Shop Estimator:Experience as an Automotive Body Shop Estimator is requiredAutomotive dealership experience is preferredGood communication and customer service skillsOrganized with good problem-solving skillsStrong record of positive Customer Satisfaction (CSI) resultsProfessional appearance and a positive attitudeValid driver's licenseResume must be uploaded, and online assessment completed for immediate consideration.Must be authorized to work in the U.S. without sponsorship and be a current resident.Must pass pre-employment testing to include background checks, MVR, and drug screen.We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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