Summary
As a Call Back Analyst, you will follow up on submitted applications that have been approved or conditionally approved through our automated decisioning process with a goal of capturing the contracts. This includes following up on applications with dealerships over the phone using UAC's common sense lending approach with a focus on Service Excellence to our dealer body.
Essential Duties and Responsibilities
Primary responsibilities include, but are not limited to the following:
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Supervisory Responsibility
This position has no supervisory responsibilities.
Education/Experience
Language Ability
Computer Skills
Proficient in use of MS Office - Word, Excel, PowerPoint, Visio, Project, Access, SharePoint
Certificates and Licenses
None Required
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit. The employee is occasionally required to walk.
Job Type: Full-time
Pay: $18.00 - $19.50 per hour
Benefits:
Schedule:
Supplemental pay types:
Ability to commute/relocate:
Application Question(s):
Work Location: In person
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