Job Description

Entry - Level IT Technician

Gophermods • Minneapolis & New Brighton, MN • Full- & Part-Time

Launch your IT career while you get paid to learn. Are you tech-savvy, hands-on, and ready to launch your IT career? Gophermods is hiring Entry-Level IT Technicians for our device repair and customer support teams. We provide on-the-job training, tools, and mentorship to help you succeed in the fast-growing field of electronics repair and IT support.

Schedule: Monday– Friday • No nights or weekends • Flexible FT / PT

Location: 1624 New Brighton Blvd, Minneapolis or 711 5th St SW #400, New Brighton 

What You'll Do

• Repair & Troubleshoot: smartphones, tablets, laptops, gaming consoles (training provided)

• Customer Support: explain fixes in plain language, answer questions in-store, by phone & email

• Document Work: log parts, tests and notes accurately in our repair system

• Project Work: help prep and repair bulk devices for schools & businesses

• Improve Processes: share ideas, keep your bench organized and safe

What You'll Learn in Year 1

• Hands-on mastery of Apple hardware and the most common consumer tech

• Structured mentorship with quarterly growth reviews

• Career pathways into Senior Tech, Store Lead, Manager or HQ IT roles

You'll Thrive Here If You…

• Love tinkering with gadgets and solving puzzles

• Communicate clearly with teammates and customers alike

• Are reliable, detail-oriented, and able to lift up to 30 lbs.

• Want a fast, supportive environment where curiosity is rewarded

No prior repair experience required—retail, hospitality, or help-desk backgrounds translate well.

Benefits That Set the Standard

• Health – medical, dental, vision (50 % employer-paid)

• 401(k) – 4 % company match

• Time Off – 2 weeks paid PTO + 2 weeks unpaid option

• Disability – short & long-term coverage included

• Growth – internal promotions and leadership training opportunities

• Culture – small-team vibe, no weekend shifts

Apply Now and start your tech journey at Gophermods today!

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