German Speaking Customer Support Agents Job at Triskel Consulting, Malta

V3ptM2NPNFZnakt5ekd6Q3J5NE9rREQzelE9PQ==
  • Triskel Consulting
  • Malta

Job Description

Our client is a local Financial Institution who is looking to grow their team in Malta through a German Customer and Sales Officer. The purpose of the role is to support clients with existing financial products, whilst establishing needs to support the clients' financial situation.

Responsibilities:

  • Provide professional customer service for inquiries about company products and services
  • Open client accounts according to guidelines
  • Build rapport with customers and address issues relating to internet banking, onboarding, and mobile application
  • Maintain in-depth knowledge of company products and services for accurate information
  • Identify selling opportunities based on customer needs
  • Handle card cancellation and blocking requests
  • Issue new cards and handle renewals
  • Process transactions and outgoing payments accurately in company systems
  • Adhere to company policies, security guidelines, and industry standards
  • Keep required records
  • Assist with data gathering through phone, email, and chat
  • Support invoicing and payment allocation according to company policies
  • Assist with administrative tasks following company instructions
  • Communicate and collaborate with country coordinators and other departments
  • Monitor loan repayments and allocate payments in records
  • Perform other ad hoc duties as assigned.

Requirements:

  • Previous experience in an Online Customer Support or Sales position otherwise, in possession of a recent
  • University degree in Banking, Financial Services or other related areas
  • Native or fluent level of German along with a fluent level of English (both spoken and written)
  • Strong communication skills, both verbal and written
  • Computer literacy
  • Team player, eager to learn and grow within the industry.
  • Customer oriented
  • Willingness to learn and expand horizons

Job Tags

Local area,

Similar Jobs

The MITRE Corporation

Principal PNT NAVWAR and SMPS Engineer Job at The MITRE Corporation

Why choose between doing meaningful work and having a fulfilling life? At MITRE, you can have both. That's because MITRE people are committed to tackling our nation's toughest challenges-and we're committed to the long-term well-being of our employees. MITRE is different... 

eTeam Inc

Global Mobility Specialist Job at eTeam Inc

 ...Overview: We're looking for a Global Mobility Specialist to deliver a first class experience for our internal customers...  ...detail, strong initiative and follow-up, and a customer-service oriented mindset are essential to this role ~ Ability to move quickly... 

Family Service Rochester

Mental Health Practitioner Job at Family Service Rochester

 ...Family Service Rochester is seeking a Full-Time Mental Health Practitioner. This position provides skills-based training to youth, families, and/groups within Childrens Therapeutic Support Services (CTSS) program. CTSS services are designed to rehabilitate skills disrupted... 

CVS Health

Pharmacy Technician - Back End Job at CVS Health

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate...  ...Summary:**Looking for a career that rewards you? As a Back-End Pharmacy Technician with Omnicare, you will not only find rewarding work... 

Davine, LLC

Independent Professional Pet Stylist/Groomer Job at Davine, LLC

 ...Title: Professional Pet Stylist/Groomer Introduction: We are seeking an experienced and enthusiastic Professional Pet Stylist/Groomer...  .../groomer, you will be responsible for providing exceptional grooming services to our clients' beloved pets. Your knowledge and...