Help Desk Specialist Job at Information Systems Solutions, Fort Huachuca, AZ

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  • Information Systems Solutions
  • Fort Huachuca, AZ

Job Description

Information Systems Solutions (ISS) is looking for a candidate to provide Help desk support for a U.S. Army Customer. The selected candidate will provide support for the Army's CAC PKI system. You will perform routine helpdesk functions to assist customers with the use and application of the PKI infrastructure. This is an incredible opportunity for someone who wants to start their career in Information Technology.

Specific duties include, but are not limited to the following:

  • Troubleshoot end user PKI installations.
  • Process, track, and manage account documentation.
  • Interact with users and evaluate vendor products.
  • Track hardware and software, coordinate installation and provide backup recovery.

Why Work For ISS?

At Information Systems Solutions (ISS), we pride ourselves on providing an employee-focused and family first environment. Being a small business, we take the time to get to know our employees and have a vested interest in helping them achieve their career goals. We work to schedule regular social gathering to foster camaraderie within the company. ISS values their employees by providing a comprehensive benefits package that includes a fully vested 401(k) matching program, coverage of family medical deductibles, spot bonuses, and educational assistance to further your career.

Clearance Level

  • Secret

Education

  • AA/AS or equivalent experience

Certifications (IAT Level II)

One of the following:

  • Security+ - CompTIA Security+
  • CASP – CompTIA Advanced Security Practitioner
  • CCNA Security – Cisco Certified Network Associate – Security
  • CISA – Certified Information Systems Auditor
  • CISSP – Certified Information Systems Security Professional
  • GCED – GIAC Certified Enterprise Defender
  • GCIH – GIAC Certified Incident Handler
  • GSEC – GIAC Security Essentials Certification
  • SSCP – Systems Security Certified Practitioner

Required Skills

  • 0-2 years of experience in help desk support and IT

Desired Skills

  • MCP or other related Microsoft certification
  • Computing environment certification

Job Tags

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